ServisFirst Bank Coronavirus (COVID-19) Information

At ServisFirst Bank, we are committed to serving our customers.

ServisFirst Bank is closely monitoring the spread of (Coronavirus) COVID-19, and we are taking steps to ensure our customers and employees can continue business as safely and securely as possible.

We are closely following recommendations from the Center for Disease Control and Prevention (CDC), practicing social distancing, sanitizing work areas, and monitoring common areas. More information related to COVID-19 can be found at www.cdc.gov. We encourage you to wear a mask in our branches, but please note that we will ask you to temporarily remove any masks for security identification purposes.

Please see below for our latest updates as we begin to reopen our branches. Where possible, we encourage you to use our Drive Thrus for all check cashing and deposits and the Branch Lobbies for new accounts and other transactions. We also encourage you to use our ATMs and Mobile Banking.

Thank you for your understanding and cooperation. We appreciate your business.


Branch Updates

Atlanta

Galleria Branch – Branch Lobby, 9:00am-5:00pm
Douglasville Branch – Branch Lobby, 9:00am-5:00pm, and Drive Thru, 8:30am-5:00pm
Kennesaw Branch– Branch Lobby, 9:00am-5:00p,m and Drive Thru, 8:30am-5:00pm

Birmingham

Main Office Branch – Branch Lobby and Drive Thru, 9:00am-5:00pm
Greystone Branch –  Branch Lobby and Drive Thru, 9:00am-5:00pm
Downtown Branch –  Branch Lobby, 9:00am-5:00pm

Charleston

Charleston Branch – Please use the night drop; By Appointment Only from 9:00am-5:00pm
Summerville LPO – Appointment Only from 9:00am-5:00pm

Dothan

Dothan Main Office – Branch Lobby and Drive Thru, 8:30am-5:00pm
Cottonwood Corners – Branch Lobby and Drive Thru, 8:30am-5:00pm

Huntsville

Huntsville Downtown Branch – Branch Lobby and Drive Thru, 9:00am-5:00pm
Research Park Branch – Branch Lobby and Drive Thru, 9:00am-5:00pm

Mobile

Mobile Main Office – Drive Thru only, M-Th 8:30am-4:30pm, F 8:30am-5:00pm
Spring Hill – Drive Thru only 9:00am-5:00pm
Fairhope – Drive Thru only, M-Th 8:30am-4:30pm, F 8:30am-5:00pm

Montgomery

Montgomery Downtown Branch – Branch Lobby and Drive Thru, 9:00am-5:00pm
Montgomery East Branch – Branch Lobby and Drive Thru, 9:00am-5:00pm

Nashville

Nashville Branch – Branch Lobby, 9:00am-5:00pm

Pensacola

Pensacola Downtown Branch –  Branch Lobby and Drive Thru, 8:30am-4:30pm
Cordova Branch – Branch Lobby and Drive Thru, 8:30am-5:00pm
Ft. Walton – By appointment only

West Florida

Tampa Bay Branch – By appointment only from 9:00am-5:00pm
Sarasota LPO- By appointment only from 8:30am-5:00pm


Security Reminders

Unfortunately, during this time of rapid change in our work lives due to the pandemic, there are those who will seek to take advantage of the situation to launch phishing messages or other attacks to gain access to networks and/or data. The following are a few items to be on the lookout for during the next few months. We are sharing some “best practices” and reminders for you.


Additionally, please see this handout from the SBA regarding grant fraud, loan fraud, and phishing: https://www.sba.gov/sites/default/files/2020-03/SA2001.pdf.


Below are some examples of the types of scams to be on the lookout for:

  1. Emails that appear to be from organizations such as the CDC (Centers for Disease Control), or the WHO (World Health Organization). The scammers have crafted emails that appear to come from these sources, but they contain malicious phishing links or dangerous attachments. For example, a malicious website pretending to be the live map for Coronavirus COVID-19 Global Cases by Johns Hopkins University is circulating on the internet.
  2. Emails that ask for charity donations for studies, doctors, or victims that have been affected by the COVID-19 Coronavirus. Scammers often create fake charity emails after global phenomenon’s occur, like natural disasters, or health scares like the COVID-19.
  3. These attacks are attempts made by a bad actor to get hold of an individual’s credentials or other sensitive information. Many bad actors will take advantage of COVID-19 to try and trick employees into giving their credentials by convincing the employee that they are providing information genuinely required by their business.
  4. Remote Work and Working from Home. As it helps to reduce the risk of spreading the virus, working from home solves many problems associated with sharing office space.  However, moving away from an in-person workplace environment can open or unlock doors to attack, and it may be easier for attackers to find success as people are no longer relying on face-to-face validation of requests.
  5. Emails that claim to have a “new” or “updated” list of cases of Coronavirus in your area. These emails could contain dangerous links and information designed to scare you into clicking on the link.

Remain cautious! And always remember the following to protect yourself from scams like this:

  1. Never click on links or download attachments from an email that you weren’t expecting.
  2. If you receive a suspicious email that appears to come from an official organization such as the WHO or CDC, use the Outlook ‘Report as Phishing’ button as you would to report any suspected phishing message.  If you want to view the CDC or WHO website type the web address in your browser instead of clicking on any links in emails, or other messages.
  3. If you want to make a charity donation, go to directly to the charity website of your choice to submit your payment, do not click on any links in emails. Type the charity’s web address in your browser instead of clicking on any links in emails, or other messages.
  4. Preparedness is key – and good cyber resilience includes keeping yourself informed on the latest threats.